Delivery Information

Terms of delivery mISTINGsHOP (IMTEC s.r.o.)

Welcome to our online store! Our store offers you its services in accordance with the following conditions. If you visit our online store or make purchases in it, you acknowledge and accept the business conditions set by us, which are in accordance with the valid legislation of the Slovak Republic and EU community law. Please read them carefully.


The protection of personal data is carried out in accordance with the security directive issued by the company in accordance with § 16, paragraph 6 of Act No. 428/2002 Coll.

Conditions of electronic communication.

Our mutual electronic communication begins at the moment of your registration in our system or by sending an email. By contacting us or registering, you agree to receive electronic communication from us. At the same time, you agree that all contracts, agreements, notices, notices and other communication aids that we provide to you electronically meet all the requirements required by written communication.

We guarantee the risk of losing the shipment

All goods purchased through this site are in accordance with the transport agreement. This means that the risk of loss of the goods and the right to these goods passes to you only after delivery of the goods.

Realization of delivery - orders

Based on the buyer's electronic orders, individual purchase contracts are executed. In order for the seller to accept the order, it is necessary that it contains the following basic requirements:

- identification data of the buyer: name and registered office of the company according to the commercial, trade register, ID number, VAT ID number, resp. in the case of a natural person, the name, surname and address of the buyer,

- unambiguous determination of the subject of the order, i.e. product code,

- contact details of the buyer / telephone, fax, email,

- the specified method of payment,

- the exact delivery address of the goods.

Order cancellation and cancellation fees

The order can be canceled without penalty only until it is confirmed by the seller. Order cancellation can be done with all the data from the order by email at:

The buyer agrees to pay a cancellation fee of 20.00 EUR without VAT in the case of dispatch of the goods to the buyer, if the buyer does not take over the goods within the defined period from the delivery service or from a third party.

In the case of the sale of goods made according to the special requirements of the consumer or goods intended specifically for one consumer, the buyer undertakes to pay the seller the costs associated with the manufacture of the goods.

Payment method

- cash on delivery upon receipt of the goods

- advance payment to the seller's account

Delivery of goods and deadlines

If the goods are in stock, the delivery of goods is carried out according to the agreed mode of transport.

- Courier service (delivery within 24 hours of dispatch)

- By post (within 2 days)

- Personal collection of goods at the company's headquarters (after confirmation of payment from ZF)

If the customer orders goods that do not need to be ordered from the supplier - we require payment for the goods in advance ZF.

The goods will be ordered only after payment of the advance invoice and subsequent delivery of the goods within 14 days.

Means of transport:

The method of transport is chosen by the customer in the order itself or in agreement with the seller.

- Courier - DPD (Slovakia)

- The post office

- Personal collection (after payment of ZF)

Shipping and handling fee is for free when purchasing goods or services above the set limit is provided.

IMTEC s.r.o.